Chatbots
I have recently been reading up on Chatbots and how to utilize them in our learning solutions. Chatbots as a learning tool are gaining acceptance and traction very quickly certainly helped in part by the buzz around artificial intelligence. But there are still many people who either have not heard about them or do not have a good idea about what they can do. Chatbots imitate human conversation and are very good at troubleshooting routine tasks. I once purchased an anti-virus software but ran into some problems with its installation. So, I went to the company website to find out their customer care number or email. As soon as I opened their web page a little box popped up on the corner of my screen asking me if I needed any assistance. I said I did and described my problem and after a few queries received a solution. After a couple of days, I started having trouble with another aspect of the program so again went to the website and again came back with a solution. The same